WAF False Positive Reporting

The WAF is designed to protect your website from malicious traffic. However, under certain circumstances, it may inadvertently block legitimate traffic.

The false positives report allows you to identify these cases and fine-tune the WAF configuration to act with greater precision, ensuring your website remains protected without impacting trusted traffic.

How to request the report

Navigate to the WAF section within Analytics and click the Request Report button located at the top of the page. Once opened, define the analysis period, up to a maximum of 7 days.

To generate a more detailed report, this tool allows you to apply a site filter. By selecting one or more sites, the system will limit the analysis and report generation exclusively to those specific sites. This filter is optional: if no site is selected, the report will automatically be generated using data from all sites associated with the company.

If you have whitelists configured and wish to verify whether any of the IPs included in them have been blocked during the specified period, select the relevant whitelists in the form prior to submitting the request.

Once all fields have been completed, click the Request Report button. The report will be delivered to your email inbox within a few minutes, listing the affected IPs.