> For the complete documentation index, see [llms.txt](https://docs.transparentedge.eu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.transparentedge.eu/getting-started/faq/houston-tenemos-un-problema.md).

# Houston, we have a problem

We want you to be as autonomous as possible on a day-to-day basis, but we know that sometimes you might need a hand. So, if you have any technical questions or problems—if even if you’re unhappy with the office coffee machine—don’t hesitate to write to our support team.

You can also go into our[ portal](https://dashboard.transparentedge.eu/), where you can open a ticket or talk to us through our chat.

Plus, in honor of our name, we’re happy to share a list of email addresses that you can use at any time:

* [**Support**](mailto:help+cdn@transparentedge.eu)
* [**Sales**](mailto:sales@transparentedge.eu)
* [**Marketing**](mailto:marketing@transparentedge.eu)
* [**HR**](mailto:joinus@transparentedge.eu)
* [**Diego Suarez** ](mailto:undefined)**(CTO)**
* [**Jorge Román** ](mailto:jroman@transparentedge.eu)**(CEO)**


---

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