# Houston, we have a problem

We want you to be as autonomous as possible on a day-to-day basis, but we know that sometimes you might need a hand. So, if you have any technical questions or problems—if even if you’re unhappy with the office coffee machine—don’t hesitate to write to our support team.

You can also go into our[ portal](https://dashboard.transparentedge.eu/), where you can open a ticket or talk to us through our chat.

Plus, in honor of our name, we’re happy to share a list of email addresses that you can use at any time:

* [**Support**](mailto:help+cdn@transparentedge.eu)
* [**Sales**](mailto:sales@transparentedge.eu)
* [**Marketing**](mailto:marketing@transparentedge.eu)
* [**HR**](mailto:joinus@transparentedge.eu)
* [**Diego Suarez** ](mailto:undefined)**(CTO)**
* [**Jorge Román** ](mailto:jroman@transparentedge.eu)**(CEO)**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.transparentedge.eu/getting-started/faq/houston-tenemos-un-problema.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.